Mail us
Get in touch via the contact form
or e-mail customercare@zilton.com
We want the delivery of your new Zilton to match perfectly with your lifestyle. In order for you to receive your order comfortably and conveniently, we work with Bpost and offer you various options.
You can choose how you wish your order to be delivered:
As soon as your order is shipped, you will receive an e-mail indicating your order tracking number and a link to the Bpost website. With this service you can track your order at any time. Delivery is organised from Monday to Friday, from 8AM to 5 PM, except on bank holidays.
What if I am not at home when the postman delivers my parcel?
When completing the purchase form, you can select the possibility of having your trouser(s) delivered to our Zilton store in Ghent, Belgium. Upon receipt of your order, we will be sending you an order confirmation by email.
Upon receipt of your trouser(s) in the Zilton store, we will be informing you by mail. Please visit the Zilton store within 10 days, with your order confirmation, printed or on your smartphone.
You can choose to have your items shipped to a Bpost parcel point or locker of your choice in Belgium.
Once your order has been placed, we will send you a confirmation email containing all the necessary details such as the address of your selected pick-up point and a tracking code. With this tracking code you can follow your parcel whenever you like.
Once your order is ready to be picked up, you will be informed by email. Your order will be available for 14 days in a Bpost parcel point or 5 days in a parcel locker. In case you haven’t picked it up, you will receive a reminder email.
We kindly ask you to bring your identity card when picking up your parcel.
We are able to take payments from and deliver to the following countries. The shipping cost is € 4.99.
Enjoy free delivery as of 175 euros.
Country | Expected delivery |
Belgium Netherlands Luxembourg France Germany Austria Denmark Italy Slovenia Portugal Hungary Slovakia Czech Republic Romania Sweden Finland Estonia Latvia Lithuania Poland Spain Ireland Bulgaria | 3-5 working days 3-6 working days 3-6 working days 3-7 working days 3-7 working days 4-7 working days 4-7 working days 4-7 working days 4-7 working days 5-8 working days 5-8 working days 5-8 working days 5-8 working days 5-8 working days 5-8 working days 6-9 working days 6-9 working days 6-9 working days 6-9 working days 6-9 working days 7-10 working days 7-10 working days 8-11 working days |
Get in touch via the contact form
or e-mail customercare@zilton.com
Would you like more information? Consult our frequently asked questions.
Free returns within 30 days
At your home or at work
Convenient delivery options with Bpost
100% secure payment